Order#520473544 placed for lunch special on 09/10/2021. Today’s food was horrible the rice soggy, broccoli not fresh not edible, shrimp rolls hard and chicken wings and rice looked old like food that was previously cooked. I was very disappointed have spent hundreds of dollars and recommended restaurant to many friends food was superb, you dropped the ball today, had to discard the food.
We have ordered many times from this restaurant. It is always good, but our order tonight was the best. The order was delivered quickly, it was still really hot.
My combination platters today were missing the egg rolls
you lost an order today because your phones are not working. I tried several times.
With a Lemonade
Delivery Driver was very kind. The staff taking orders is a joke. Poor driver has been lost and its been over an hour because the wrong address was given. I have an email confirming the address and specific directions. There are only 2 apartment complexes on 301.....yall losing your mind.
I have been a customer for the last 10 years. I had a House Special Lo Mein yesterday, and as usual the food was fine. After my meal I wanted to use the wash room; the lady attending told me 'we do not have a wash room' , I know you do; and she actually used (the attending Asian lady) it while I was eating. As usual I never make a fuss, but It made me wonder - why would she deny me access to the toilet - surely it is not because of how I look or my complexion. I know my contribution to the unit is very minimal. I will not be coming back or order take outs any more. I will keep my mouth shut nor would not report, but should anyone ask my for my opinion about your place; I would surely let them know.
I placed an order online at 5:21pm. The options for tip was left 00.00 , Because I put my debt card information for payment and was I was tipping with cash . My Order was delivered at 7:18pm.
The nice young man that delivered the order after handing him his tip he informed me that it was a cash order . No why would I have put my debt card info in ?
I called to pay for it . Total 22.75. That included a 3.00 delivery charge.
When I received my bank transaction notice my debt card was charged 27.75 . Wow . A 5.00 difference. Then I am told by them ohyou must of put 5.00 tip .I said no I didn't nor did I give you permission to charge my card for any more then 22.75.
What is the chances that I will order through Shing Wang again or Refer them to anyone. NONE
Do you have homemade ice tea? We would want 4, if you have it.
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